Student Support & Technical Help
support@easykrok.comQuestions about login, test sessions, booklets, or features.
Usually responds within 12–24 hours
Billing & Subscriptions
billing@easykrok.comInquiries regarding Stripe invoices, refunds, or upgrades.
Priority turnaround within 12 hours
Legal & Data Protection
privacy@easykrok.comGDPR requests, Terms questions, and data deletion inquiries.
Official response within 48 hours
Support Operating Hours
Our support team operates Monday through Saturday, covering Kyiv (EET/EEST) and Central European time zones to ensure candidates get assistance prior to exam sessions.
Easy Krok Educational Software · Independent Prep Platform